June 26, 2006

Training tips

Forklift training is a multi-faceted procedure, Rob Vetter, technical director of the Ives Training Group, told Forkliftaction.com.

He says that interaction is the key to classroom training. Instructors should:

* Ask questions to encourage discussion, and avoid yes/no responses
* Ask provocative questions that cover key issues, such as seat belt use and pedestrian right of way
* Make yourself available during breaks to interact with trainees

Out in the field, trainers must properly demonstrate techniques. Instructors should:

* Explain exactly what is required before putting trainees in the seat
* Issue clear, simple tasks, one at a time
* Ask trainees questions to initiate interaction and communication
* Have trainees repeat tasks until they are demonstrated correctly
* Review how things went with each training following the session

Thanks, Rob!

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